Caring for Our Shores – Appendix 1: Where to Get Help Report and Information Hotlines (please note: all contact information was correct at time of printing but may no longer be valid) Enquiry Lines: Federal Government Enquiry Line: 1-800-667-3355, provides contact numbers for federal agencies (does not transfer calls). Enquiry B.C Transfer Line: 1-800-663-7867, will transfer your call to the appropriate agency or contact person. Department of Fisheries and Oceans (DFO): Emergency Hotline: 1-800-663-9453 (24 Hours) Observe Record & Report Hotline: 1-800-465-4336 Shellfish Information: Includes red tide updates, (604) 666-2828 (24 Hours) Marine Mammal Sightings or Animals in Distress: Reporting marine mammal sightings provides information that aids scientists in tracking the movements and health of certain populations. The more detailed information you can provide the better. Cetacean sightings (whales and dolphins), DFO, Pacific Biological Station, Nanaimo, Graeme Ellis, 756-7245. Pinniped sightings (seals and sea lions), DFO, Pacific Biological Station, Nanaimo, Peter Olesiuk, 756-7253. For live strandings or animals in distress, do not approach the animal or attempt to “rescue” it. Call Vancouver Aquarium (604) 685-3364, or page their marine mammal coordinator (Clint Wright) at (604) 686-9637. Alternately, call the DFO 24 hr Emergency Hotline 1-800-663-9453 (they will page Graeme Ellis, Peter Olesiuk, or someone else to help you). Ministry of Environment, Lands, and Parks (MELP): Seaweed Harvesting Permits: Courtenay, Ed Black, 897-7540. Provincial Emergency Response: 1-800-663-3456 (24 Hours) B.C Environment Report Line: 1-800-663-9453 (24 Hours) To report violations of environmental law, including freshwater fishing violations, illegal wildlife kills, and disposal of hazardous materials into streams. B.C Environment Planning and Assessment: 1-800-665-7027 Oil Spills (Pacific International Number): 1-800-OILS-911. Links caller to the appropriate state or provincial emergency dispatch services. The intended users are fishermen, recreational boaters, and other mariners who travel between west coast states and the province. Call via radio-telephone, cellular phone, pay-phone, or regular phone. Rare Bird Alert: A hotline for interested birders to report sightings of rare birds on Vancouver Island, or birds outside their normal habitat range. 592-3381. Certified Laboratories of Vancouver Island (for shellfish and water testing) M.B. Research and Development Ltd., Sidney, 656-1334 North Island Laboratories, Courtenay, 338-7787 Sewage Alternatives: Composting Toilets: Spiral Marketing, (604) 882-9493 Cisterns: Forest Lumber Company, 642-4899 Wastewater Treatment Systems: Engineered Pump Systems Ltd, (604) 584-3154 British Columbia Recycling Hot Line: 1-800-667-4321 Search and Rescue or Diver Distress: 1-800-567-5111 Canadian Environmental Assessment Agency: (604) 666-2431 Specific Contacts in the Cowichan/Nanaimo Area If you are outside the CVRD or Nanaimo areas, contact the corresponding person in your blue pages or call the government enquiry numbers listed above and ask for a local reference. Harvesting Permits: (Cowichan First Nations permits for food use) Cowichan Band Office, Wayne Paige, 748-3196. (Shellfish and finfish licencing information) DFO Nanaimo, 754-0400. Harvesting and Marine Fishing Violations: DFO Duncan, Linda Watkin (clerk), Elliot Teskey or Willi Jansen (Fisheries Officers), 746-6221. Department of Fisheries and Oceans Hotline, 1-800-465-4336. Regional Red Tide Updates: DFO Duncan, Linda Watkin (clerk), Elliot Teskey or Willi Jansen (Fisheries Officers), 746-6221. Property Development Questions: CVRD Planning Department, Dave Paras & Cheryl Weirz (Planning Tehnicians) DFO Habitat Management (Ladysmith to Sooke) Cindy Harlow (Habitat Technologist) 748-0278 MELP Duncan, Marlene Caskey (Habitat Protection Technician) 746-1224 Foreshore issues (DFO), Rob Russell, 756-7159 Water quality issues (DFO), Margaret Wright, 756-7269. Environmental Impact Assessments: MELP Nanaimo, Ron Bollans, 756-3100. Septic Issues: Public Health Inspector Duncan, 746-1414. Soil Testing: Vancouver Island Soil Testing Associates, Duncan, 746-8633. Land Use Violations: MELP Nanaimo, Keith Anderson (Senior Officer), 751-3100. Illegal Dumping: MELP Nanaimo, Diane Tetarenko (Conservation Officer), 751-3100. Hazardous Materials: Discharge into streams: MELP Duncan, Ken Broadland (Conservation Officer), 746-1257. Discharge into storm drains or fish kills: DFO Hotline, 1-800-465-4336. CVRD Recycling Hotline: Duncan, 746-2640, Ladysmith (toll-free) 1-800-665-3955. CVRD Website: http://www.cvrd.bc.ca Paint Collection Depot (phone before dropping off paint): Cowichan Valley Bottle Depot Duncan, 748-2066 Pharmaceuticals (including over the counter drugs, vitamins or prescription drugs) can be returned to any pharmacy in British Columbia. Government Organizations Agriculture and Agri-food Canada: Coastal Areas Branch, Box 2527, 103-620 Royal Avenue, New Westminster, B.C, V3L 5A8, Phone: 604-666-9283. (http://res.agr.ca/neri/) Canadian Wildlife Service: (Publications) Ottawa, ON, K1A 0H3, Phone: 819-997-1095 Conservation Data Centre: Ministry of Environment, Lands, and Parks, Resources Inventory Branch, Box #9344, Station Provincial Government, Victoria, B.C, V8W 9M1. Phone: 356-0928. Cowichan Valley Regional District: 137 Evans Street, Duncan, B.C, V9L 1P5, Phone: 746-2500, Fax: 746-5612. Department of Fisheries and Oceans (DFO): Institute of Ocean Sciences: 9860 West Saanich Road, Box# 6000, Sidney, B.C, V8L 4B2, Phone: 363-6518, Website: http://www.ios.B.C.ca. Pacific Biological Station: Hammond Bay Road, Nanaimo, B.C, V9R 5K6, Phone: 756-7000, Website: http://www.pbs.dfo.ca. Habitat and Enhancement Branch: Fisheries and Oceans Canada, 555 West Hastings St. Vancouver, B.C, V6B 5G3. Coastal and Marine Habitat Science Website provides scientific advice and information about marine habitats, particularly needed for managing, conserving and protecting our Pacific coastal zones. Can be accessed through the Institute of Ocean Sciences at http://www.ios.B.C.ca/ios.mehsd/coast/welcome.htm Environment Canada: 2224 West Esplanade, North Vancouver, B.C, V7M 3H7, Main Office: 604-666-6711, Library: 604-666-5914, General Information: 604-666-5900, Website: http://www.ec.gc.ca. Islands Trust: 2nd Floor, 1627 Fort Street, Victoria, B.C, V8R 1H8, Phone: 387-4000, Fax: 387-4047. Ministry of Environment Lands and Parks (MELP): Nanaimo: 2080 Labieux Road, Nanaimo, B.C, V9T 6E9, Phone: 751-3100, Fax: 751-3103 Victoria: 103-3179 Jacklin Road, Victoria, B.C, V8V 1X4, Phone: 474-5544, Fax: 474-6756 Municipal/Regional Planning Department: For more information about what measures your local government may have taken to protect marine habitat, and more information about Environmentally Sensitive Areas and Development Permit Areas, contact your local municipal/regional office, planning department. Naturescape British Columbia: Ministry of Environment, Lands, and Parks, #300-1005 Broad Street, Victoria, B.C, V8W 2A1, 1-800-387-9853. Purpose: Publishes “Naturescape” series for practicing stewardship at home. First Nations Cowichan Tribes, Box 880, 1820 Tzouhalem Rd., Duncan, B.C, V9L 3Y2, Phone: 748-3196, Fax: 748-1233. Halalt First Nation, RR #1, Chemainus, B.C, V0R 1K0, Phone: 246-4736, Fax: 246-2330. Homalco First Nation, 1400 Weikaikum Road, Campbell River, B.C, V9W 5W8, Phone: 287-4922, Fax: 287-9590. Lyackson First Nation, 5360 Smith Road, RR #6, Duncan, B.C, V9L 4T8, Phone: 246-5019, Fax: